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Coronavirus (COVID-19)

BrainTrainUK  Infection Control Policy & Coronavirus (COVID-19) Pandemic

Our Policy

Our policy is follow UK Government advice.

The most applicable advice is that on medical appointments, which states (16/3/20)What should you do if you have hospital and GP appointments during this period? We advise everyone to access medical assistance remotely, wherever possible. However, if you have a scheduled hospital or other medical appointment during this period, talk to your GP or clinician to ensure you continue to receive the care you need and consider whether appointments can be postponed”. 

Our service is within the key sector “Health and social care”  defined in the 19/3/20 advice

General Risks

There is an inherent risk that our active Practitioners can contribute to the virus spreading, either by picking it up through travel, or from clients, and taking it back to their communities/households, or by unknowingly carrying the virus from their households/communities and spreading it further through travel or to clients.

There is also a risk of transmission from client to client through contact with objects such as electrodes, furniture, door knobs.

There is a further risk that we may need to suspend services with no notice either because government advice changes, practitioner(s) become ill, our premises is shut because of infection or government direction, a practitioner decides to suspend their practice, or other reasons beyond our control and possibly beyond prediction.

Impact Risk Reduction

We can reduce the risk of the impact of spreading the virus by:

• Practitioners following government advice, for example (24/3/20 advice), 7 days isolation if they are the first in their household to show symptoms, or 14 days isolation from the point another member of their family shows symptoms, or withdrawing from practice if they or a member of their household is at increased risk of severe illness from coronavirus (COVID-19), including all over 70s.

• Advising and expecting that clients with an increased risk of severe illness from coronavirus (COVID-19), or who have someone in this category in their household, will consider suspending their sessions as part of the governments advice to protect them from infection.

Practitioner Discretion

If clients and their households are not at risk of severe illness, practitioners need to make a judgement about whether they are comfortable continuing to practice. BrainTrainUK will support whatever practitioners decide.

Likelihood Risk Reduction

The likelihood of these risks can be mitigated by following good infection control practices, including:

• Frequent hand-washing
• One-time use cotton buds
• Using saline solution to disinfect electrodes between clients
• Not using tactile toys (that are hard to clean), or avoiding direct contact (introducing an additional layer such as a tea towel)
• Using masks and gloves
• Cleaning furniture after each client
• Cleaning door knobs
• Asking clients to wash their hands when arriving at the clinic and consider using a protective mask if available

We can also reduce the likelihood of risks occurring by reducing the number of times our practitioners travel, so we will be requesting flexibility from clients regarding appointment times.

Purchased Sessions and Return to Normal Service

Purchased sessions will not expire if a programme of neurofeedback sessions is interrupted as a result of the pandemic.
In the event of a suspension of services, BrainTrainUK will endeavour to return to normal operation as soon as is reasonably possible.


Stuart Black, 27 March 2020